Norman Ralph

My car has been in the garage since Monday, it is now Thursday. Usually, this would not be a problem but this is not a major job! This should not be taking a week! I needed my thermostat replacing, the coolant filling up and a new bracket to be fixed to the underside of my coolant housing due to old one rusting off! Gordon, the mechanic, fixed the thermostat and put a temporary bracket on for me whilst he orderd a replacement bracket from a parts supplier. This part was supposed to be delivered and fitted this morning. Instead, I receive a telephone call from Gordon asking if I would drive to Thornton and pick up the part myself and drop both the car and part back to him tomorrow morning. This basically means that I won’t even be able to think about heading back to Leeds until Friday!!

It is ridiculous!